Business analysis is the set of tasks and techniques used to work as a liaison among stakeholders in order to understand the structure, policies, and operations of an organization, and to recommend solutions to enable the organization to achieve its goals.

To summarize, Business analysts solve problems for organizations. Professionals become business analysts partly to unleash their passion for solving problems and making things better.  They find in business analysis a challenging career that leverages their natural talents.

The BABOK goes on to define a business analyst as 'any person who performs business analysis activities, no matter what their job title or organizational role may be… ' Many job roles contain only some of the business analysis activities. Still other roles include business analysis activities and activities from other professional domains. For example, many project management positions include a fair amount of business analysis and many technical writers have been creating documentation that looks a lot like the requirements specifications a business analyst might create.

Business analysts use elicitation, analysis, and validation techniques to discover and solve these problems. They rely on their core strengths in communication and problem-solving for success.


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